Skip to content

Return Policy

We hope that you love your purchases from Boxwood & Birch. However, we understand that sometimes you may want to return a purchase. Online purchases are eligible for store credit only. All products must be returned in their original packaging and original condition. You have 7 days from the date you receive your order to initiate a return by emailing boxwoodandbirch.lex@gmail.com. You must include your order number and which products you are returning. Customers are responsible for shipping costs on returned items. You will receive your store credit once your return is received and inspected. Store credits do not expire.

In-store purchases may be exchanged or returned for store credit. You have 7 days from the date you purchased your items to make a return. All products must be returned in their original packaging and show no signs of wear or tear. Store credits do not expire.

All discounted items are final sale.

FIND US

Boxwood + Birch

235 Woodland Ave.
Lexington, KY 40502

We are located on the corner of E. Maxwell, across from Missy's Pies.

Store hours
Wed-Sat: 11:00am - 6:00pm
Sun-Tue: You may call ahead or just stop by to check if we're open.

Hours may differ during holidays.