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We hope you love your purchases from Boxwood & Birch. However, if something isn’t quite right, we’re happy to help.

Online Orders
Online purchases are eligible for store credit only. Returns must be initiated within 7 days of receiving your order by emailing boxwoodandbirch.lex@gmail.com. Please include your order number and the items you wish to return.

Items must be returned in their original condition, in original packaging, and show no signs of wear or tear. Customers are responsible for return shipping costs. Store credit will be issued once your return has been received and inspected. Store credits never expire.

In-Store Purchases
In-store purchases may be exchanged or returned for store credit within 7 days of purchase. Items must be in their original condition, in original packaging, and show no signs of wear or tear. Store credits never expire.

Final Sale Items
All discounted items are final sale.